Working through a Family Emergency

How to Work through a Family Emergency

 

At some point during your career, there will be an occasion which will require you to focus much of your time to a family emergency. This emergency may take away from the time and focus required for your position and, if not handled properly, will affect the performance of you and your team.

The good news is that almost everyone experiences a challenge such as this and most companies will accommodate. It is important to take a few necessary but simple steps which will allow continuing working and being a key contributor.

 

Notify

 

Tell your manager that you have an emergency.

 

Look ahead

 

Emergencies usually come as a surprise and after the initial shock it is important to take a moment to understand the actual scope of the emergency. How long and how much of your time and energy will it take? This is a priority in your life yet at the same time you wish to maintain the commitment to work. In the case of a medical emergency, for example, speak with professionals to gather as much information as possible with regards to the kind of care, resources and time that will be needed. From this point you can make an assessment as to what accommodations you will need to ask of your employer so that you may continue to work.

 

Communication

 

Reach out to HR and explain your situation first. They will advise you on what to share with your hiring manager and team. Inform your manager of your emergency and discuss the accommodations you will require. Please note that the accommodations that you are requesting are not to “make your life easier” but they are being put in place so as to make your work commitments manageable. Review your immediate tasks and evaluate what can be achieved during this time. Be confident in re-affirming your commitments and making the necessary adjustments. Your manager will understand that this is a temporary situation and will be able to re-assign responsibilities on a short term basis.

Set yourself a schedule…and expect very long hours

 

Time management is key and you will need to take a moment to plan. Make a distinction between time when you may be reached by employer or co-workers and when you are completely off the map. This will help everyone manage their expectations and deliverables. Depending on your line of business it may be important to inform external clients/contacts of the change in your availability. Before doing so please discuss with HR and your manager what should or should not be communicated in this instance. Many of us have smart phones which we barely use for anything but talk, text and surf. The best advice is to use the calendar and set reminders. Download an app if need be and set reminders for EVERYTHING.

 

Motivation….and guilt

During this time you will most likely go through a few ups and downs. That is expected and quite normal. It is important to stay motivated and keep as positive an attitude as possible. This attitude carries over to the care you will be providing during the emergency and also to the work that you will be doing for your employer. Don’t feel guilty about spending time at work and just keep in mind that you can’t be of any use to anyone else if you are not in a stable position yourself. In fact, use the time at work to refresh and recharge the emotional batteries.